What's Hot All Categories Email this Page Upload Your Video Your Account
Home > Merchant Reviews > ULTA.com
Merchant Reviews | Merchant Info

ULTA.com Reviews

ULTA.com
Average Overall Merchant Rating
2.08 Star Rating
(from 24 reviews)
Sort by
1 | 2 | 3 | 4 | 5 | Next >
From: Epinions
Reviewed by:gigibobbie0134
Posted:Aug 24, 2009

Customer Service: terrible. Product Received: terrible.

Copied below is a section of a letter I sent to the CEO of the company that makes c. Booth bath products (after I received no response from ULTA.com)."Because I have had problems in finding a replacement bottle of your Pomegranate Body Wash...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:mommalicious
Posted:Aug 18, 2009

I tried ordering from Ulta and the order would not go through. I called them as my email received no response. After waiting on hold for 10 minutes a woman curtly told me the billing address and the shipping address had to match. I know for a...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:neonbrite
Posted:Feb 4, 2009

I love Ulta. Seriously. Shopping at the store is not the greatest because the one I go to is usually busy. But shopping online is awesome. I placed an order last night. Bought 2 items and got two of the same free! saved $35! And I got an email...

Great
Overall Rating:5.00 Star Rating
From: Epinions
Reviewed by:m1973
Posted:Jan 28, 2009

Ulta has the WORST customer service of any store I have ever been to. Their workers are (in general) snotty and RUDE. I will never give them my service again.

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:jmiletich
Posted:Nov 4, 2008

Tried four times to order a product online. Kept getting an error message, something along the lines of 'Your order has a commitment error." However, the site does NOT highlight the field where the error is, so you just have to search and...

Awful
Overall Rating:2.00 Star Rating
1 | 2 | 3 | 4 | 5 | Next >

Note: Smarter.com is a comparison shopping website that compares prices and products at online stores to help consumers save money. Stores are responsible for providing us with accurate price and product information, including the proper codes for coupons, discounts and rebates. Tax and shipping costs are estimates. Please confirm all costs before making your final purchase at the online store. All merchant ratings, product reviews and video reviews are submitted by shoppers or third-party websites. We are not responsible for their content. If you have any concerns about content on our website, please contact us.