What's Hot All Categories Email this Page Upload Your Video Your Account
Home > Merchant Reviews > One Step Ahead
Merchant Reviews | Merchant Info

One Step Ahead Reviews

One Step Ahead
Average Overall Merchant Rating
4.21 Star Rating
(from 541 reviews)

For three decades, One Step Ahead has helped new parents navigate the complex baby market. Then in 1989, Leaps and Bounds, a sister catalog geared to children, joined the Chelsea & Scott family. Today, we remain committed to bringing you what parents want: high quality products...ingenious parenting solutions...outstanding service...and the toughest guarantees in the industry.

Sort by
1 | 2 | 3 | 4 | 5 | Next >
From: Epinions
Reviewed by:still_waitin
Posted:Mar 25, 2009

I have been very disappointed. I ordered an item they reported as being in stock, and two weeks later I'm still waiting for it to ship. When I contact customer service, I get curt replies that the item will ship in the next 1-2 days, but it...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:debs8
Posted:Dec 15, 2008

I had a very bad experience with this company. My wooden doll house was defected , with splinters and items were missing. I was able to returned it but they didn't reimburse THE SHIPPING!! Hello the product was DEFECTED. TERRIBLE Costumer Service.

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:tango121
Posted:Oct 15, 2008

WARNING!! This company lies and cheats their customers. This is the return policy stated on their website: Return for ExchangePlease choose one of the following options to return your item for an exchange: Easy Exchange...Just contact us at the...

Awful
Overall Rating:1.00 Star Rating
From: Bizrate
Reviewed by:Online Shopper
Posted:Jun 30, 2008

I was pleased with my experience with One Step Ahead. They have a lot of great products, and their prices are good. They are definitely one of Go-to stops for baby gear!

Great
Overall Rating:5.00 Star Rating
From: Bizrate
Reviewed by:Online Shopper
Posted:Jun 29, 2008

I like the timely matter on which I recived the products I order

Great
Overall Rating:5.00 Star Rating
1 | 2 | 3 | 4 | 5 | Next >

Note: Smarter.com is a comparison shopping website that compares prices and products at online stores to help consumers save money. Stores are responsible for providing us with accurate price and product information, including the proper codes for coupons, discounts and rebates. Tax and shipping costs are estimates. Please confirm all costs before making your final purchase at the online store. All merchant ratings, product reviews and video reviews are submitted by shoppers or third-party websites. We are not responsible for their content. If you have any concerns about content on our website, please contact us.