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12: The Elements of Great Managing

12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement
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12 : Elements of Great Managing

by Rodd Wagner and James K. Harter. ISBN13: 9781595629982. ISBN10: 159562998X. Published by Perseus Distribution....

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12: The Elements of Great Managing

Rodd Wagner, James K. Harter / 2006 / 237 pages Books

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12: The Elements of Great Managing...

Management - General Business & Economics - 12 The Elements of Great Managing is the long-awaited sequel to the 1999...

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12: The Elements of Great Managing

More than a decade ago, The Gallup Organization used its database of more than 1 million employee and manager...

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12: The Elements of Great Managing

Pages: 280, Edition: 1, Hardcover, Gallup Press

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ProductReviews91/100 (25 Reviews)

Recent Reviews

5/5
From: Amazon
Posted: Mar-23-2009
All great managers are expert cardiologists

Marcus Buckingham and Curt Coffman's First, Break All the Rules, was published in 1999. In it, they discuss twelve crucial statements (Q12?) to which millions of workers had responded in surveys conducted by The Gallup Organization...

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4/5
From: Amazon
Posted: Feb-28-2009
A great book for starters

This is a great book for people who are new to the managerial world. Easy to comprehend that is backed up nicely. It leaves out the important part of starting your management journey first and foremost by self evaluating yourself -...

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5/5
From: Amazon
Posted: Feb-26-2009
12 Elements of Great Managing - Great

Many others have noted the good to great aspects of this book. It is redundant in that it covers ground other Gallup Authors have covered but from what I see in the real world, managers need to have the info repeated regularly.

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5/5
From: Amazon
Posted: Jan-20-2009
A dozen helpful pointers on managing teams

The Gallup Organization has studied employment and management issues for decades. Rodd Wagner and James Harter distill its findings into 12 pivotal concepts that managers can use to develop and keep great employees. These range from...

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Selected Reviews

5/5
From: Amazon
Posted: Mar-23-2009
All great managers are expert cardiologists

Marcus Buckingham and Curt Coffman's First, Break All the Rules, was published in 1999. In it, they discuss twelve crucial statements (Q12?) to which millions of workers had responded in surveys conducted by The Gallup Organization...

read full review | report as inappropriate
3/5
From: Amazon
Posted: Jun-14-2008
Average

Nutshell review - An average follow on book to First, Break All the Rules. Really nothing that new or revolutionary not already covered or implied in the original work.

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1/5
From: Amazon
Posted: Mar-21-2007
Production flaws

Disk #2 and #4 have the same disk #4 material. Disk #2 information is missing.

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