The Trusted Advisor

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike. more

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1-10 out of 37

From: Amazon
Posted: Oct-05-2009

Misrepresented as "like new"...

The product is defective and I can't get it to load in any of my cd players! I wish the seller had tested it before it was represented as "like new". I would return it if I had the return information but, alas! Live and learn.

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From: Amazon
Posted: May-29-2009

An equation for trust . . .

This book is right on target. Anyone who desires to develop lasting relationships with clients will want to read this book. From the outset the authors hook the reader by establishing the three basic skills that a trusted advisor must have: (1) earning trust; (2) giving advice effectively; and...

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From: Amazon
Posted: May-04-2009

It should be ready by every people working in consulting industry

This is THE best book about professioanl selling skills I have ever read. Step by step, it guides you into making youself a very real trustworthy advisor in front of your client.

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From: Amazon
Posted: Feb-15-2009

Just OK

A colleague of mine suggested I buy this book. For some reason, I could not get past the endless number of lists, checklists, etc. I will confess, I never made it to the end. All of the content seemed like a great deal of common sense to me and I eventually lost interest in continuing.

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From: Amazon
Posted: Dec-12-2008

Excellent book!

It reads well and we chose it for the required reading for a class for new consultants that join our company because it teaches everything we want them to strive to be. The basic message seems to be listening skills, so we also paired our training with some listening lessons and exercises. I...

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From: Amazon
Posted: Nov-15-2008

A Trusted Author

David is the written word authority on professional advisory services. The trusted advisor is a book, I first read when it was published and I find myself returning to it and sharing it along with other works of David's again and again. But if you can read just one and want to balance learning...

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From: Amazon
Posted: Sep-26-2008

Absolutely brilliant

Truly, the content that Maister, Green, and Galford provide in "The Trusted Advisor" is absolutely brilliant. The only other consulting text that comes to mind which meets the quality of this work is "The Secrets of Consulting", by Weinberg (see my review). And while "Secrets" is an incredibly...

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From: Amazon
Posted: Feb-13-2008

Nothing New

Odds are, if you read books like this, you have read all of this before. Most of it is common sense as well.

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From: Amazon
Posted: Nov-08-2007

Sales vs Advising

There's a lot more to selling than sales skills. You can study all the closes you want, but if you can't bring value to your clients, you better find a new profession. The Trusted Advisor educates true consultants on how to bring value in what you can offer to your clients, The Trusted Advisor...

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From: Amazon
Posted: Nov-03-2007

Recommended for all Consultants

Excellent book by the master of consulting firm management. Addresses and gives insight into the goal of all management consulting engagements - to become the trusted advisor of the C-level management - on the issues related to your expertise. I recommend this book and Maister's other books to...

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