Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy. more

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From: Amazon
Posted: Sep-23-2009

Ahmed Fayed "Budget Manager"

I found this book very well organized, written in plain English and building a very solid base step by step. It contains practical and valid procedures for companies executives to sit down and agree on a process to explore the KPIs of their business. In addition to make everyone share in...

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From: Amazon
Posted: Jun-01-2009

BEWARE!!! Author trying to get a quick buck!

I'm a finance professional working for one of the Fortune 500 companies. Recently I was tasked with coming out with KPIs for my company. This book turned out to be really useless for implementation. It is one of those books based upon a "Bait and Switch" tactic. Throughout the book, the author...

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From: Amazon
Posted: Dec-05-2008

Change in thinking for Performance Management

This book changed my thinking for Performance Management metrics. The distinction between Key Performance Indicators, Performance Indicators and Key Result Indicators was a revelation that helped me target key information to the people who need it most.The practical approach to developing metrics...

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From: Amazon
Posted: Feb-23-2008

Filling in the Scorecard Gaps

As we know from another business author, the 'Knowing - Doing Gap' can be difficult to close. For Balance Scorecard fans, KPI consultant David Parmenter fills that gap. Written as an instruction manual for implementing performance measurement in any organization, this easy to read guide provides...

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From: Amazon
Posted: Jan-23-2008

No example templates on web site

I am disappointed with this book. There are not enough steps to help show how to program KPIs, just pictures. The advertised templates on the author's web site are not yet available. He plans to charge for them also. This is not a good book to help develop KPIs,just talk and pictures.

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From: Amazon
Posted: Aug-14-2007

Prepare to be converted

This is a must for every accounts dept. It gives you a fresh and concise look at developing your accounts dept and company as a whole.Lots of ideas to think about, easy to read and understand. Even step by step lists that you can follow.I would recommend this book to anyone from a trainee...

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From: Amazon
Posted: Jul-24-2007

Everything it promised to be

It promised key performance indicators and it actually provided them. Easy to read, good format.

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From: Amazon
Posted: Jul-05-2007

KPI Usability Review

I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly good and I have started sharing that example in my work (Six...

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From: Amazon
Posted: Jul-03-2007

A rational methodology to implement KPIs

The main purpose of this book is to be a practical methodology to implement KPIs, and it does this reasonably well.I would say that many recommendations throughout the book will be of good use, although there are several concepts that are applicable in a cultural environment that is more common...

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From: Amazon
Posted: Apr-10-2007

Great Framework for Developing and Implementing KPI's

This was a very easy concise yet comprehensive framework and structure for developing and implementing KPI's. It distinguishes true KPI's from performance indicators or results indicators which people gravitate to as they think they are KPI's. This laid out a logical framework to follow. It is an...

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