Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy. more

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ProductReviews81/100 (12 Reviews)

Recent Reviews

4/5: From: Amazon; Posted: Sep-23-2009; Ahmed Fayed "Budget Manager"; I found this book very well organized, written in plain English and building a very solid base step by step. It contains practical and valid procedures for companies executives to sit down and agree on a process to explore the KPIs of...; read full review | report as inappropriate

1/5: From: Amazon; Posted: Jun-01-2009; BEWARE!!! Author trying to get a quick buck!; I'm a finance professional working for one of the Fortune 500 companies. Recently I was tasked with coming out with KPIs for my company. This book turned out to be really useless for implementation. It is one of those books based upon a...; read full review | report as inappropriate

5/5: From: Amazon; Posted: Dec-05-2008; Change in thinking for Performance Management; This book changed my thinking for Performance Management metrics. The distinction between Key Performance Indicators, Performance Indicators and Key Result Indicators was a revelation that helped me target key information to the people...; read full review | report as inappropriate

5/5: From: Amazon; Posted: Feb-23-2008; Filling in the Scorecard Gaps; As we know from another business author, the 'Knowing - Doing Gap' can be difficult to close. For Balance Scorecard fans, KPI consultant David Parmenter fills that gap. Written as an instruction manual for implementing performance...; read full review | report as inappropriate

Selected Reviews

4/5: From: Amazon; Posted: Sep-23-2009; Ahmed Fayed "Budget Manager"; I found this book very well organized, written in plain English and building a very solid base step by step. It contains practical and valid procedures for companies executives to sit down and agree on a process to explore the KPIs of...; read full review | report as inappropriate

3/5: From: Amazon; Posted: Jul-05-2007; KPI Usability Review; I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly...; read full review | report as inappropriate

1/5: From: Amazon; Posted: Jun-01-2009; BEWARE!!! Author trying to get a quick buck!; I'm a finance professional working for one of the Fortune 500 companies. Recently I was tasked with coming out with KPIs for my company. This book turned out to be really useless for implementation. It is one of those books based upon a...; read full review | report as inappropriate