Quality Management for Projects and Programs

With a focus on doing the right thing right the first time, Ireland has constructed a solid presentation on how to invest in quality throughout all the project management processes. Understanding customers? requirements and the essential nature of planning to meet quality expectations is explored thoroughly, along with a solid discussion of the choices of resources. Other topics include human factors and the effects of internal and external demands, as well as the tools, management techniques, methodologies, and costs associated with infusing quality into project management.

The book is essential reading to learn more about one of the knowledge areas of the Project Management Body of Knowledge (PMBOK?). more

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From: Amazon
Posted: Oct-13-2009

Application to Projects is Unclear

This book does collect a lot of thoughts on quality management in general. I am familiar with quality concepts, but I was expecting from the title to find better application of these concepts to a project. Dr. Ireland seems to drift between referring to the project and referring to the product....

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From: Amazon
Posted: Jun-29-2002

High-level, but covers the important points

If you're seeking a solid introduction to basic quality techniques and how to apply them to project management this book will meet your needs. It starts off with a macro view of quality, starting with why quality is important and how it meets both project and business objectives within the...

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