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Raving Fans: A Revolutionary Approach To Customer Service

Raving Fans: A Revolutionary Approach To Customer Service

"Your customers are only satisfied because their expectations are so low and because no one else is doing better.... more

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    Review
    • From:Amazon
    • Posted:Oct-26-2009
    • Core Principles of Customer Service
    • A fast read that focuses on the core principles of customer service. More than anything, think of this as a means of establishing customer-centric thought patterns in your personnel.
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    • From:Amazon
    • Posted:Jul-26-2009
    • Very high fluff to content ratio
    • The useful pieces of this book (there is a tiny bit of good content in there) fit into ten bullet points or less.

      This is 130 pages of pure fluff - a story about a fairy god mother,...
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    • From:Amazon
    • Posted:Feb-25-2006
    • Simple Revelations
    • I read a lot of books on business and customer service, and this one has a few simple truths that blew me away. The rest of the book is really cheesy, though, and the storyline is just silly...but...
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Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money

Little Red Book of Sales Answers: 99.5 Real World Answers That Make...

Salespeople need answers, fast! Now, one book brings together all the proven, tested, instant answers they'll ever... more

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    Review
    • From:Amazon
    • Posted:Jul-09-2009
    • STOP reading other sales books!
    • YES!
      Stop now!
      There are many and many books about sales...
      I read a lot...
      But THIS one has all you need to know.
      And I am serious about sales: it is my job.
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    • From:Amazon
    • Posted:Jul-05-2008
    • It may be red, but it shouldn't be read.
    • This was the first sales book that I read after getting into sales about 18 months ago. I had hoped it would provide a sound sales foundation. Instead, it provided page after page of trite...
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    • From:Amazon
    • Posted:Jun-03-2007
    • The first "Red" book is the one to buy!
    • Don't get me wrong, I really think Gitomer is a great writer and speaker but this book just rehashes topics he has already covered in his two best sales books, the Little Red Book of Sales and The...
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Forex Patterns & Probabilities: Trading Strategies for Trending & Range-Bound Markets (Wiley Trading)

Forex Patterns & Probabilities: Trading Strategies for Trending &...

While most books on trading deal with general concepts and shy away from specifics, Forex Patterns and Probabilities... more

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    • From:Amazon
    • Posted:Jan-25-2009
    • Great Forex Book
    • If you really seriously want to trade Forex you must read this book first. I like the way ED trade. I know he really make big money with all the strategies. The best thing you can learn how to...
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    • From:Amazon
    • Posted:Aug-25-2008
    • Book for beginner
    • Book providing an overview of the forex market and some simple strategies. A book for beginners. If you have read other similar books, give this one a skip.
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    • From:Amazon
    • Posted:Aug-08-2008
    • Solid knowledge but poorly applied
    • Many of the other reviews have described the 'meat' of this book. I will not waste time repeating it.

      Simply put -
      Mr. Ponsi provides excellent information. However, they are very...
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Fundamentals of Corporate Finance Standard Edition

Fundamentals of Corporate Finance Standard Edition

The best-selling Fundamentals of Corporate Finance (FCF) is written with one strongly held principle? that corporate... more

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    Review
    • From:Amazon
    • Posted:Oct-10-2008
    • Corporate finance book
    • [[ASIN:007353062X Fundamentals of Corporate Finance Standard Edition]
      As of today October 10, 2008 I have not received my book. I sent an email to the company several days ago and have not...
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    • From:Amazon
    • Posted:Jul-08-2003
    • Excellent textbook
    • This text is for intermediate level business and finance students, and is very informative and well written. I read it two times with great pleasure. It is not boring, even for those outside the...
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Equity Asset Valuation

Equity Asset Valuation

"Here is an essential tool for the investor: clear, practical, insightful, and concise. This book should have a long,... more

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    Equity Asset Valuation

    • From:Amazon
    • Posted:Sep-29-2008
    • Analysis of Equity Redo
    • This book is the same book with a different name. The first edition was called "Analysis of Equity Investment Valuation." After reviewing the table of contents as well as several chapters, I have...
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    • From:Amazon
    • Posted:Jun-25-2008
    • Excellent book
    • This was one of the better finance books I've come across and a definite keeper for reference. Instead of mindless rambling or chocked full of jargon, the material was concise yet contained enough...
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Fundamentals of Corporate Finance (McGraw-Hill/Irwin Series in Finance, Insurance, and Real Est)

Fundamentals of Corporate Finance (McGraw-Hill/Irwin Series in Finance,...

In the first edition, Brealey, Myers, Marcus were applauded for their intuitive approach and imbedded examples.... more

Corporate Finance with S&P card

Corporate Finance with S&P card

Corporate Finance, by Ross, Westerfield, and Jaffe is a popular textbook that emphasizes the modern fundamentals of... more

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    Review
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    Corporate Finance with S&P card

    • From:Amazon
    • Posted:Sep-28-2009
    • Product review
    • I received the book within the time period specified but it took a week for the shipper to realize a problem with my address. The quality of the book was as expected and the price was great. I...
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    • From:Amazon
    • Posted:Jun-23-2009
    • Not a bad purchase
    • The book was not in bad condition, but the highlighted areas were more than what was decribed online. The book was readable and OK.
      I would buy from this seller again.

      J.S
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    • From:Amazon
    • Posted:May-18-2009
    • you probably don't have an option...
    • Most likely, if you're looking at this book, it is for a class and it doesn't really matter what anyone other than your prof or division chair thinks. Otherwise, don't get this book. Its approach...
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Investment Valuation: Tools and Techniques for Determining the Value of Any Asset, Second Edition

Investment Valuation: Tools and Techniques for Determining the Value of...

Investment Valuation Tools and Techniques for Determining the Value of Any Asset Valuation is at the heart... more

Corporate Finance plus MyFinanceLab Student Access Kit

Corporate Finance plus MyFinanceLab Student Access Kit

Using the unifying framework based on the Law of One Price, top researchers Jonathan Berk and Peter DeMarzo set the... more

Fundamentals of Corporate Finance Alternate Edition

Fundamentals of Corporate Finance Alternate Edition

The best-selling Fundamentals of Corporate Finance (FCF) is written with one strongly held principle? that corporate... more

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    Review
    • From:Amazon
    • Posted:Jun-08-2008
    • BEST BOOK FOR Corporate Finance!!!
    • It's really very interesting and useful book for corporate finance and you can find many good and usful things in this book!
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Essentials of Managerial Finance (with Thomson ONE - Business School Edition 6-Month Printed Access Card)

Essentials of Managerial Finance (with Thomson ONE - Business School...

Trust the book that has already helped hundreds of thousands of students like you understand the importance of... more

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    Review
    • From:Amazon
    • Posted:Jan-19-2008
    • Just Timely
    • I bought this book on Thursday and it was on my door step that Friday. Great Delivery Service!! The book was in great condition; I saved a lot of money.
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    • From:Amazon
    • Posted:Oct-03-2005
    • Not a paperback copy
    • I was very disappointed with what I purchased. It is not a paperback of the textbook "Essentials of Managerial Finance". It is simply copies of all the powerpoint slides with some lines next to...
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Financial Management for Nonprofit Organizations: Policies and Practices

Financial Management for Nonprofit Organizations: Policies and Practices

Indispensable for all types and sizes of nonprofit organizations, this important book imparts a clear sense of the... more

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    • From:Amazon
    • Posted:Jun-12-2008
    • The most complete financial management resource for nonprofits
    • So many of us enter the third sector with a lot of passion for our particular interest, but not much know-how of the specific financial issues facing nonprofits. This book is one stop shopping for...
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Financial Management: Principles and Applications (10th Edition)

Financial Management: Principles and Applications (10th Edition)

With its exciting introduction of the Harley-Davidson focus company theme, this book continues to provide a solid,... more

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    • From:Amazon
    • Posted:May-21-2008
    • Great textbook
    • This is a great finance textbook. I dreaded this course but the moment I started working through the material in the book it all came together. Very well written and excellent explanations of...
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Damodaran on Valuation: Security Analysis for Investment and Corporate Finance (Wiley Finance)

Damodaran on Valuation: Security Analysis for Investment and Corporate...

"Aswath Damodaran is simply the best valuation teacher around. If you are interested in the theory or practice of... more

the Art of M&A, 4th Ed

the Art of M&A, 4th Ed

Authoritative and completely up-to-date, the Fourth Edition of The Art of M&A is an unsurpassed, one-stop guide to... more

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Fundamentals of Futures and Options Markets and Derivagem Package (6th Edition)

Fundamentals of Futures and Options Markets and Derivagem Package (6th...

Updated and revised to reflect the most current information, this introduction to futures and options markets is... more

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    Review
    • From:Amazon
    • Posted:Nov-09-2007
    • Used for FIN 4763
    • Even though my professor didn't use the book as much as I expected, the content of this one were merely boring lectures explained the reason why my school changed the book after this semester.
    • read full review | report as inappropriate
    • From:Amazon
    • Posted:Nov-07-2007
    • why are we still playing these games in 2007?
    • By games I mean the fact that the answers to about a third of the questions are found in a solutions manual that, last time I looked (in early Sept '07), was unavailable for purchase. The answers...
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    • From:Amazon
    • Posted:Jun-10-2002
    • Great Book!
    • I needed to understand everything I could about Futures and Options in a short time and this book was perfect for that purpose. The introduction about futures and options is great and the content...
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The Options Course Second Edition: High Profit & Low Stress Trading Methods (Wiley Trading)

The Options Course Second Edition: High Profit & Low Stress Trading...

Use this invaluable tool to gain a competitive edge and avert bad investment decisions. Well-known options... more

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining...

PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition "As... more

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    Review
    • From:Amazon
    • Posted:Jun-04-2008
    • A bit of a disappointment
    • I was looking for something to supplement Kaplan & Norton ... some different Strategy Map illustrations, etc. This book had been recommended by an acquaintance who had heard the author speak. I...
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    • From:Amazon
    • Posted:Apr-04-2008
    • High Marks for a Balance Scorecard
    • Truely a good strategic book for any organization. This book covers graduate theory and explains well in details; taking you step by step in the Scorecard practices.
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Lighting the Torch: The Kinder Method(TM) of Life Planning

Lighting the Torch: The Kinder Method(TM) of Life Planning

Each of us carries within our hearts a "dream of freedom" where lives feel fulfilled and are truly worthwhile.... more

Crazy Bosses

Crazy Bosses

Since the latter part of the century just past, Stanley Bing has been exploring the relationship between authority... more

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    Crazy Bosses

    • From:Amazon
    • Posted:May-13-2009
    • Crazy Bosses: Fully Revised and Updated -book
    • Hilarious book about boss personality types. Is great for anyone in a stressful job, one with a bad boss, or for anyone with a job who can use a laugh.
    • read full review | report as inappropriate
    • From:Amazon
    • Posted:Oct-22-2000
    • You Know, You Hate, You Are Them...Now Read About Them
    • Seemingly written as post-game analysis following an 80s decade of mega mergers, business bungles and greed approval at every level, Stanley Bing's 1992 "Crazy Bosses" was and remains an...
    • read full review | report as inappropriate
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