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Barnes & Noble Reviews

Barnes & Noble
Average Overall Merchant Rating
4.12 Star Rating
(from 829 reviews)

Barnes & Noble.com offers online customers the Web's premier destination for books, music, DVD, video games, magazines and related products and services. Place your order today and receive,Fast & FREE shipping on most orders of $25.00

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From: Epinions
Reviewed by:allegr112
Posted:Aug 30, 2009

BN's DHL-to USPS = no delivery tracking, 16 day timeframe, and surly customer service!

I have made my last order from bn.com. I recently shifted my buying from being exclusively Amazon to bn.com because, living in Philadelphia, I noticed that I often got my order more quickly from you, and you were usually a few dollars cheaper. So

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:sunshinedaisy
Posted:Aug 19, 2009

I am usually an Amazon customer, but there was a book that I really wanted as fast as I could get it. I wanted to wait to see which store Amazon or Barnes and Noble would have it in stock first. Well I was extremely happy when I saw that Barnes...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:nora90
Posted:Aug 18, 2009

I had nothing but the best experience at Barnes and Noble. I purchased many books from the online store, and I have to say, my membership paid a lot. They send good coupons via e-mail. Also, their featured used books seller ( I guess it's called...

Good
Overall Rating:4.00 Star Rating
From: Epinions
Reviewed by:bigzip
Posted:Aug 12, 2009

Placed an order on August 10. It isn't scheduled to ship until August 13. This is slow service. Called customer service to voice my dissatisfaction and received no reasonable explanation. I will not be ordering from Barnes & Noble again.

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:jibbajabba617
Posted:Jun 19, 2009

Same Day Delivery a Come-On, Zero Customer Service

I placed an order this morning for same-day delivery in Manhattan. My order was placed at 10:50 this morning, in advance of the 11:00 AM deadline...or so I thought! Barnes and Noble sent a reply email that my order was received at

Awful
Overall Rating:1.00 Star Rating
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