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Barnes and Noble Reviews

Barnes and Noble
Average Overall Merchant Rating
2.65 Star Rating
(from 20 reviews)
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From: Epinions
Reviewed by:noidiot
Posted:Mar 9, 2008

Barnes & Noble lies to customers

As of March 5, 2008, even the most exquisite torture could not convince me to buy from Barnes & Noble's website again, and I don't expect to buy anything in one of their stores, either. On January 9, 2008, I ordered a $75 gift card on Barnes...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:xtinex4
Posted:Feb 5, 2008

I heartily agree with the other reviews who slam barnesandnoble.com. Their customer service is atrocious! I have been trying to obtain a refund on a mis-delivered package (which is also partly the fault of UPS), but have met with total...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:reviewsbymo
Posted:Dec 7, 2007

Free shipping and Upromise money back, too!

I have had no trouble with this online store. However, I always check Amazon.com first. Amazon often has lower prices. If the price for an item is the same in both places, or if B&N has a lower price, I try to order from Barnes & Noble...

Good
Overall Rating:4.00 Star Rating
From: Epinions
Reviewed by:douglasmelnick
Posted:Oct 16, 2007

Terrible online experience. Allow coupons at checkout and confirm and then raise price. Orders are not able to be cancelled even when unshipped. No money back returns at store. Very poor customer service.. Try somewhere else, I like overstock or...

Awful
Overall Rating:1.00 Star Rating
From: Epinions
Reviewed by:aesthetiq
Posted:Aug 21, 2007

I just used the Barnes and Noble website to make an order, and it charged the credit card on which I had made a previous purchase, without giving me a chance to make a change. I have engaged in e-commerce with many companies for many years now,...

Awful
Overall Rating:1.00 Star Rating
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