Alibris Reviews

It's the price of doing business

Update:A full refund from Alibris!!! Customer Service the way it should be!!! They really ended up tcb-ing [taking care of business]. Perhaps they were going to all along but my frustrations and impatience rushed to

Garbage service, no apologies, no follow-up

I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer

My order went well as far as receiving it. But it was not really as described. It was not a book, but a pamphlet. Also, I followed their return policy completely, but I never received my money back. I contacted them and the first response was...

Please be careful when placing order with alibris. They are extremely slow in shipping and sometimes they claim that they have shipped, but the item will never arrive. The only offer a refund after 1 month of waiting and not receiving the item....

My experience was as a seller. I do NOT recommend any sellers to this site. I have still not been paid for a sale (over $100) made over 6 weeks ago. I sent numerous emails but was only sent a response AFTER I mentioned going to small claims...